Every location knows exactly what it needs to stay open — and gets it, automatically.
Municipal code is public, binding, and effectively unreadable. It is spread across nineteen thousand jurisdictions, amended constantly, and written for lawyers rather than for the person opening a restaurant in Washington, DC.
The consequence is that competent operators lose locations over paperwork nobody told them about. Not through negligence — through the simple impossibility of one person holding all of it.
Charter turns that code into a live obligation list, and that list into filed paperwork. We think the right to operate should not depend on whether you happened to know.
Cite everything.
We never state a requirement without the ordinance that creates it.
Show uncertainty.
When we are not sure, we say so. A confident wrong answer closes a business.
We are not a law firm.
We determine and we file. We do not advise, and we will tell you when you need someone who does.
These are published because they double as product constraints. Anything Charter ships has to satisfy all three.
See the principles in the product.
Run an audit. Every line carries its citation, and anything we could not confirm says so.
Run a free audit